New-Watch.com will service every brand name watch sold on our website for a period of 1 years after purchase (see chart for exceptions). Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program. Our warranty does not cover "external damage" to the product.
The New-Watch.com warranty does not cover any damage resulting
from, water/moisture damage. Additionally, the warranty does not cover any
damage to the watch case, crystal/glass, watch bracelet/band, watch bezel,
straps, screws, crown/stem, finishes, clasps/buckles, or any other physical
damage to the watch. Damage which occurs due to having the watch serviced by a
third party, nulls and voids the warranty from New-Watch.com.
This limited warranty does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturer’s water resistance guidelines. Consequential and incidental damages are not recoverable under this warranty or any implied warranties.